After delivering happiness to over 100K+ customers, we at CoverCarts have learned what it truly means to provide a smooth, worry-free, and delightful shopping experience. Your trust means everything to us, and we are committed to continuously improving our service.

Our team works hard to ensure all product images, titles, and descriptions are as clear and accurate as possible. So, we kindly request you to review all product details carefully before placing your order. Making a purchase indicates that you agree to all our terms and policies.

Note: Please read the following policies carefully before placing your order.

🔁 Eligibility for Exchange

If you’re not satisfied with your purchase, we offer a 7-day exchange policy on all products except: tempered glass, phone skins, camera lens protectors, and products bought during sales or special offers.

Conditions for Exchange:

• The exchange request must be made within 7 days of delivery.
• Email your request to support@covercarts.com
• The product must be in its original condition, as received.
• The product must not be used.
• The protective film must not be removed.
• You must have the Order ID and Invoice.
• The product must pass our quality check once received via reverse pickup.
• Items bought on sale or under BOGO (Buy One Get One) offers are not eligible for exchange.

💵 Eligibility for Refund (via Store Credits)

We offer 3-day refunds via Store Credit on all eligible products (excluding tempered glass, phone skins, camera lens protectors, and sale/offer items).

Conditions for Refund:

• The refund request must be made within 3 days of delivery.
• Email your request to support@covercarts.com
• The product must be unused and in its original packaging.
• The protective film must not be removed.
• You must have the Order ID and Invoice.
• Refunds will only be processed after the product passes our quality check upon reverse pickup.
• The Store Credit will be issued within 48–72 hours after approval.
• For Cash on Delivery (COD) orders, COD charges will be deducted from the refund amount.
• Items bought on sale or under BOGO offers are not eligible for a refund.

💳 Store Credit Terms

• Store Credit can only be used on the same account that placed the original order.
• Store Credit is automatically applied to future purchases at https://jobs.hindenews.com/
• If your order total exceeds the Store Credit value, the remaining amount must be paid via another payment method.
• Orders with a subtotal between ₹399 and ₹999 are eligible for Cash on Delivery.

📌 How to Check Your Store Credit Balance:

Store Credit balance will be visible on your Account Page.

⏳ Expiration:

Unused Store Credit will expire 12 months from the date of issue.

❌ Refunds Will NOT Be Issued If:

• You placed the wrong order (e.g., wrong model or product).
• The product is not as expected or differs from personal expectations.
• The item was not purchased from our official website (e.g., bought locally or from another platform).

Important: If your product arrives damaged, you must notify us within 24 hours of delivery by emailing support@covercarts.comtions related to refunds and returns.