1. How do I know my order is confirmed?
Once your order is placed, you will receive a confirmation email and WhatsApp/SMS notification with your order ID and estimated delivery date.
2. Can I modify or cancel my order after placing it?
You can modify or cancel your order within 24 hours or before it is dispatched.
To request changes, please email us at keshavjha795@gmail.com as soon as possible.
3. How can I track my order?
Once your order is shipped, you will receive a tracking link on your registered email and WhatsApp number.
You can use the AWB number to track your order directly through the courier company’s website.
4. How many days does delivery take?
Delivery usually takes 5–7 business days depending on your location.
Metro cities may receive the product in 2–4 days, while remote areas may take 7–8 business days.
5. Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery with an additional fee of ₹99.
For the best pricing and faster dispatch, we recommend using online payment methods.
6. Why are your prices lower than Amazon or Flipkart?
We keep our prices lower than Amazon or Flipkart because those platforms charge extra platform fees and commissions, which increases the product price.
Here on our official website, you’re getting the same premium cover at a better price—directly from us.
7. Are your covers premium quality?
Yes! We only sell premium iPhone back covers made with high-grade materials that offer durability, perfect fit, and stylish design.
Every product is quality-checked before shipping.
8. Do you provide covers for all iPhone models?
Yes, we offer covers for almost all iPhone models including the latest ones. Please check the product page to see if your model is listed.
9. Can I use different billing and shipping addresses?
Yes, during checkout, you can enter separate billing and shipping details.
10. What payment methods do you accept?
We accept secure payments via:
- Razorpay (UPI, Credit/Debit Cards, Net Banking)
- Paytm
- Google Pay / PhonePe
- COD (Cash on Delivery)
11. What if I receive a damaged or wrong product?
If you receive a defective or incorrect item, please contact us within 48 hours of delivery with unboxing video/photos.
We will arrange a replacement or refund based on the situation.
12. Is return/exchange available?
Yes, returns/exchanges are accepted only for defective or wrong products.
Please refer to our Return & Refund Policy for detailed terms.
13. How can I contact support?
You can reach us via:
📧 Email: keshavjha795@gmail.com
📱 WhatsApp/Call Support: Available 10:00 AM – 6:00 PM (Mon–Sat)
14. Is your website genuine and safe?
Absolutely! We are a trusted brand focused on premium iPhone accessories.
Your payments are processed securely, and we use verified courier services to deliver your order safely.